Mid Atlantic Finance
Reviews and Complaints
Need lean release
Horrible,rude,mean.
AUTO LOAN ISSUE
CONS CROOKS THIEVES
Very Bad
Worst costumer service
Mid Atlantic is a fraud
Attempted to pay off balance on car note
Mid Atlantic Finance Auto Loan Review from Port Saint Lucie, Florida
Loan payments
I hate these people!!!!
- Loan being sold to them
- Wont answer phones
- Cant pay w credit debit card
Preferred solution: Out of this loan!!!
Mid Atlantic Finance - 2009 Dodge Journey Car Review from Houston, Texas
RUN
I had my car loan sold to them after the bank i was going to went under. Not only was the switch unknown to me till i owed them a car payment, it took me over a month to get auto withdraws set up.
After they set up auto pay they started charging me 2.00 fee for auto pay. Who the *** charges for auto pay. I got a letter 2 days later telling me auto pay was free. After a month of trying to get the auto pay fee removed(which took proof from the bank of what was being taken out and proof of the letter they sent me) they promised it would b removed 3 months later now still getting charged.
And to add the only way they would take my loan is for a gps sysyem to b put in or they would come repo it so a loan through a company i didnt pick or wanted was going to charge me a repo. So its all said and done auto pay every month and now my car gets almost shut off every month when i am on auto pay wtf......it is now 630pm at night in arizona cant reach the bank cant reach the dealership and guess what my car is turned or disabled whatever u want to call but yet they got their payment yesterday from auto pay like they always do but now my car wont start and is blocking other vehicals in at work so i had to have it towed trust me when i say someone is getting my foot in their butt in the morning
They Disabled my Vehicle!!!!
Before I even begin this review, I will be more than happy to provide bank statement transactions and my payment booklet to prove I was not only on-time with all of my payments, but I paid them EARLY every 2 weeks.
I made a payment this past Wednesday (12/31/2014) in my regular amount of $220.00. 01/09/2015 I went out to my car after work only to discover that they had DISABLED the ignition on my car via GPS! I tried calling MidAtlantic for 45 minutes but I would get stuck in an automated phone system look after waiting on hold because no one would answer the phone. I tried calling several times with no luck.
I ended up having to take a TAXI home from work. After I got home I emailed MidAtlantic about the situation. This was their reply to me:
Danielle Wilkinson [daniellew@***.com]
Saturday, January 10, 2015 9:07 AM
I contacted Passtime and they do not have anyone in the office today to
assist me with getting you a signal, they should have this resolved on
Monday for you. The device was not renewed by the dealership prior to
selling to us, on Monday we will contact pastime and work to get that
renewed. I will contact you as soon as I have a signal avail to enable your
device, and again I apologize for the inconvenience.
So in other words, I will be without a car this weekend and I will have to take a taxi to run errands and go to my appointments. Not only to I pay approximately $15 a day to use this car, but now I will have to pay for cab fare on top of it. I was EARLY (not late) on my payment and there is absolutely no justification for disabling my vehicle.
Not only did I ever agree to allow my account to be transferred to this finance company, they wont let me make my payments by debit card unless I was to pay a $12.00 fee through MoneyGram. I never agreed to the new finance terms with this company.
I feel I was taken advantage of and used. I've been an excellent customer for well over a year, and in the end what I get is a device on my car to track my every move, and a car that won't work now because they never updated the GPS device. Shameful.
My plan is to drive this vehicle through the front doors and into the showroom where I originally financed the car. Then I'm going to go to a reputable dealership and get a new car... and if they mention "Mid Atlantic"--- ANYTHING I'm walking out the door.
- Loan being sold to them
- Stopped responding to my email
- Wont answer phones
Preferred solution: Take the GPS out of my car!! You have ALL of my information! The only thing you dont know about me is my blood type! Take this GPS out of my vehicle.
Mid Atlantic Finance Loan Review
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They are horrible
Why doesn't your report state how you requested a summary of your account and why a determination is being made you are late? Why didn't you include that here?
If you are late making payments, they have every right to exercise whatever remedies the contract contains to prevent loss of the security for the account--your car. NO sensible person is going to believe for absolutely no reason they are going to repo your car! They make the most money when you make all your payments and they collect all the interest they are entitled to under the contract.
That's an obvious fact. Don't bother...I don't work for them!